Hostlumina offers a 30 Day Money Back Guarantee for all share hosting plans. Please note that all Dedicated Servers and Domain registrations are not refundable under any circumstances. All requests must be submitted through our ticketing support system to the billing department within the 30 days from date of purchase of the hosting plan. Any discount given at purchase will be substracted of the listed price prior completing the refund. Any accounts violating any of Hostlumina's policies do not qualify for the 30 day money back guarante.